• FREE SHIPPING ON ORDERS OVER $100 (U.S. Lower 48)
  • $4.95 FLAT RATE SHIPPING ON ORDERS UNDER $100

Contact Us

Communication with our customers is of the utmost importance and we offer you several ways to communicate with us. We encourage you to email Customer Service with product questions and requests for order information such as tracking numbers. This is the fastest and most effective way to get your answers and have them in writing. You can also contact Customer Service by calling our toll free number between the hours of 8am and 4pm PST. We also offer Chat during business hours if you like this method and you can find the link for this on our homepage. Below we have a contact form that you can fill out directly from this page and send. Here you go:

Customer Service Email: customerservice@thechessstore.com

Phone: 1-888-810-2437 M-F, 8am-5pm PST

Fax: 503-629-5914

Mailing Address:

The Chess Store, Inc.
20811 NW Cornell Rd, Ste 100
Hillsboro, OR 97124

   Full Name:
*  Email Address:
   Company Name:
   Phone Number:
   Order Number:
   RMA Number:
*  Details:
*  Captcha Check:

Please copy the characters from the image into the text field below. Doing this helps us prevent automated submissions.

 
×
×